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Knowledge base: Neteller
Notice about Payment via Neteller
Posted by Olga Palikarpava on 07 October 2013 01:55 PM

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If you made a deposit via Neteller, but the funds were not credited to your FXOpen account, please use the payment notification form.

  1. Select Add Funds → Neteller in My FXOpen, and then click the notification form link.

  2. Fill in the form and click Notice.

    To get the Transaction ID, check the transaction history of your Neteller account.

How to check the transaction status

Click your eWallet number on the left of My FXOpen.

The transaction status is shown on the History tab.

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