Knowledge base

Visit our Website

Email our helpdesk
[email protected]

Call us
United Kingdom | +44 (0)20 3519 1224

Knowledge base: WebMoney
Withdrawals via WebMoney
Posted by Olga Palikarpava on 17 September 2019 03:13 PM
The list of jurisdictions whose residents are not provided with WebMoney services: American Samoa, Afghanistan, Bahamas, Botswana, Ghana, Vanuatu, Ethiopia, Guyana, Guam, Iran, Iraq, Laos, Libya, Cambodia, Crimea, Mali, Mauritania, Panama, Pakistan, North Korea, Northern Mariana Islands, Somalia, Sudan , Tunisia, Trinidad and Tobago, South Sudan, Syria, Yemen, Uganda, Sri Lanka and the USA.
How to make a withdrawal request

To withdraw funds via WebMoney:

  1. Select Withdraw funds → WebMoney in My FXOpen.

    Withdrawal fee: 1%.

    Currencies: USD (WMZ), EUR (WME).

  2. Fill in the form:

    • From: Select the eWallet or a trading account number from which you want to withdraw.
    • Amount: Enter the amount you want to withdraw and select the currency pocket.
    • Currency: Select the currency in which you want to withdraw (WebMoney purse).
    • Purse: Enter your WebMoney purse number.
      Click Verify.
  3. A withdrawal confirmation code will be sent to your email. Enter the code and click Verify.
    After you confirm the withdrawal, the status will change to Pending Confirmed.

  4. After the Finance department approves your request, the funds will be sent to your WebMoney account. The status of your request will change to Succeed.
    As a rule, a withdrawal request is processed during 1 day. Withdrawal requests placed on weekends will be processed on Monday.

How to cancel a pending withdrawal request

If your withdrawal request has not yet been processed, you can cancel it.

Click your eWallet number on the left of My FXOpen, find the transaction in the Account Operations and then click Cancel.


How to check the transaction status

Click your eWallet number on the left of My FXOpen.

The transaction status is shown on the Account Operations tab.

(0 vote(s))
This article was helpful
This article was not helpful