Posted by Natalia Bichan on 07 May 2020 01:55 PM
After registering the account with FXOpen UK a user will be asked to fill in the personal details form and to pass the account verification procedure.
Verification is a confirmation of eWallet holder's identity. The FXOpen UK account verification gives a registered user a full access to the Personal area, including the ability to make deposits, withdrawals, transfers, etc.
The current verification status is displayed in the 'Account status' section at the top right of My FXOpen.
Account verification normally takes up to 24-48 hours on business days.
Important: The time required to review the documents and verify your eWallet may increase if a user has to re-submit the required documents (because the documents were rejected, or additional documents were requested).
In this article, you can learn about the first two verification grades:
To verify your phone:
If you don't have a mobile phone or you haven't received an SMS with a confirmation code, you can verify your phone via Operator call.
Before you start the verification process, prepare all the required documents.
1. Proof of identity (one of the following):
The Photo ID must have your date of birth and not expire within the next 3 months.
2. Proof of residential address (one of the following):
The Proof of Address must have your Name, Address and not be more than 3 months old. Mobile/Cell Phone Bills may be rejected.
How to process the verification documents?
To pass the documents verification procedure, follow the next steps:
Once you have successfully uploaded all the required documents, they will be sent for a manual review by FXOpen UK Finance Department.
Your eWallet status will change automatically as soon as the review of your document verification application is completed.
If any of your documents was rejected, please upload a new scan/ photo of the document. You will also receive an email notification. Click the link in the email to go to the verification page in My FXOpen. Here you can see (in the comment) why your document was rejected.
Having problems verifying your account?
If you have any questions, don't hesitate to contact us: