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Knowledge base: Wire Transfer
Withdrawals via Wire Transfer
Posted by on 29 January 2014 11:03 AM

How to withdraw via Wire Transfer?

Only verified account owners are able to request withdrawals and internal transfers from their accounts. First follow the verification procedure if your eWallet status is 'Not approved'.

You can withdraw funds only from your eWallet. If necessary, please transfer funds from your trading account to the eWallet first.

Please take the following steps to withdraw funds from your eWallet via Wire Transfer:

  1. Log in to My FXOpen.

  2. Click Withdraw funds → Wire Transfer in the main menu.

  3. Put your Beneficiary name, the value of the sum you want to withdraw, choose the currency of the withdrawal and your bank country from the drop-down list. Enter the PIN-code of your eWallet and click Next.


    The commission size depends on the transfer currency: USD 30.00, EUR 30.00, CHF 30.00, GBP 25.00, RUB 400.00, AUD 30.00, JPY 3000.00.
    Minimum withdrawal amount is — USD 100.00.
  4. Please put the digit (alpha-numeric) combination to check SWIFT/ABA code or IBAN of the bank. Click Check.

  5. Check the Wire Transfer payment details and click Next. To return to the previous page click Previous

  6. Confirm the entered information and accept all the charges by selecting the checkbox.

  7. Click

  8. A confirmation message from [email protected] will be sent to your e-mail, indicated when opening the FXOpen eWallet. Please, click the link in it and your request will be placed in the withdrawal process queue (before clicking the confirmation link, your request status will be Pending).

  9. When the link is confirmed, the following message will appear (Action Confirmation). The status of your withdrawal request will be changed to Pending Confirmed.

  10. After successful review of the withdrawal request by the FXOpen Finance department the required funds will be sent to your bank account. The status of your request will be changed to Succeed.

  11. If your withdrawal request was not processed, please check your withdrawal request status in the My Accounts/ History tab. Perhaps, it is still in progress (the Pending status) or was rejected by the Operator (the Rejected status). Click in the Account Operations report to find out the reason for the rejection of the request.

You can cancel withdrawal requests, but only requests with the Pending status can be cancelled. Click Cancel to halt a request. The request status will be changed to Rejected.

Withdrawals via Wire Transfer are processed within 24 hours during business days.

 
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